The Importance Of Your Auto Shop Equipment Warranty

June 3rd, 2011

Many customers who call us never stop to ask us about the warranty of the product they are interested in. They will ask us about the features and specifications along with other factors. Of course the number one question as always is price. Some customers don’t seem to care if their Car Lift is made out of popsicle sticks as long as it’s cheap. We don’t understand that mentality. Especially if you’re the one standing under it.
In our eyes, one question that should near the top of the list is, “What’s the warranty”? There are many different types of warranties for many different types of automotive equipment. A typical floor jack should have a one year warranty at a minimum. Hopefully, the manufacturer is a reputable one and has service centers across the country and has a vast supply of parts. Many floor jacks these days are not rebuildable. As a rule, we carry only commercial quality products that are rebuildable. When your floor jack starts leaking hydraulic oil, you don’t want to have to throw it away when a simple set of $20 seals would make it good as new.
Air Compressors can have warranties that Range from one to five years. Read the warranty carefully. Many times it’s five years on the tank, and only one year on all the other components. Some of the larger manufacturers will have service centers nationwide so you can be assured that problems can be taken care of quickly.
Automotive Lifts can have a wide range of differing warranties. A lift warranty can run anywhere from 5 years (limited) to 1 year. Buyers should pay careful attention to the warranty. Does it include on-site service, (parts and labor) or parts only? Also, we’ve seen some manufacturers and distributors who’s warranty requires the customer to pay for shipping charges on any parts that need to be sent out during the warranty period. Who ever heard of such a thing?
The advice to any prospective customers – Ask questions.

Floor Jack


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